Messages API

Reply on Message Conversation

OVERVIEW


Reply on message conversation API

Request URI

POST /api/4/conversations/{conversationid}/messages

 

Parameter Name Value Description

conversationid

int Conversation ID

 

Request body

A Conversation Common Object 

Response

If successful, the API returns the 200 status code.

If the operation fails, the API will return one of the following error codes



Response codes

 

CODE

MEANING

    201

   Comments returned successfully

    400

   Problem with parameters

    401 

   Unauthorised

    403

   Validation failed | Forbidden

    500

   Internal error occurred while returning comments

 

In case of an error code other than 201, an error object will be returned in the format 

Request body sample

XML form

<message>

    <html><![CDATA[]]> </html>

    <attachments>

        <attachment>

            <id></id>

        </attachment>

        <attachment>

            <id></id>

        </attachment>

    </attachments>

</message>

JSON form

{

  "html": "{message body}",

  "attachments":

  {

   "attachment" : [

      {

         "id": {attachment id}

      },

   {

         "id": {attachment id}

      }

   ]

  }

}

 

Response sample

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<conversation>

    <conversationid>43</conversationid>

    <messages>

        <message>

            <messageid>1160</messageid>

        </message>

    </messages>

</conversation>

 

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Last Updated: Jun 09,2023